{"product_id":"workshop-hospitality-101","title":"Workshop Hospitality 101","description":"\u003cdiv class=\"qMYqUG_convSearchResultHighlightRoot\"\u003e\n\u003cdiv class=\"relative w-full overflow-visible\"\u003e\n\u003csection class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a043644-d018-8322-b798-98804a35ae0e-0\" data-turn-id-container=\"request-6a043644-d018-8322-b798-98804a35ae0e-0\" data-testid=\"conversation-turn-16\" 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whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;]:mt-1\" data-turn-start-message=\"true\" tabindex=\"0\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\"\u003e\n\u003cp data-start=\"130\" data-end=\"371\"\u003eHospitality is built on \u003cstrong data-start=\"154\" data-end=\"205\"\u003eservice, communication, and attention to detail\u003c\/strong\u003e and this \u003cstrong data-start=\"217\" data-end=\"246\"\u003eWorkshop: Hospitality 101\u003c\/strong\u003e is designed to introduce the fundamentals of the \u003cstrong data-start=\"296\" data-end=\"320\"\u003ehospitality industry\u003c\/strong\u003e in a clear, practical, and easy-to-understand way.\u003c\/p\u003e\n\u003cp data-start=\"373\" data-end=\"588\"\u003eWhether you are a \u003cstrong data-start=\"391\" data-end=\"421\"\u003ebeginner, student, trainee\u003c\/strong\u003e, or someone exploring a career in hospitality, this workshop helps you understand how the industry works and what it takes to deliver \u003cstrong data-start=\"556\" data-end=\"587\"\u003eexcellent guest experiences\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3 data-section-id=\"1sukpre\" data-start=\"590\" data-end=\"622\"\u003e\u003cstrong\u003eWhy You’ll Love This Workshop\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"624\" data-end=\"723\"\u003eMany people enter hospitality without understanding the real expectations behind \u003cstrong data-start=\"705\" data-end=\"722\"\u003egreat service\u003c\/strong\u003e.\u003cbr\u003eThis workshop simplifies the basics of \u003cstrong data-start=\"764\" data-end=\"783\"\u003eHospitality 101\u003c\/strong\u003e so you can quickly learn the core standards, behaviors, and skills needed in real-world service environments.\u003c\/p\u003e\n\u003cp data-start=\"895\" data-end=\"988\"\u003eIt turns industry fundamentals into simple, practical learning you can \u003cstrong data-start=\"966\" data-end=\"987\"\u003eapply immediately\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3 data-section-id=\"nwc99e\" data-start=\"990\" data-end=\"1028\"\u003eInside This Workshop, You’ll Learn:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eCore principles of the hospitality industry\u003cbr data-start=\"1076\" data-end=\"1079\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eHow guest service and customer experience work\u003cbr data-start=\"1129\" data-end=\"1132\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eProfessional communication and behavior standards\u003cbr data-start=\"1185\" data-end=\"1188\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eFront-line service basics in hotels and restaurants\u003cbr data-start=\"1243\" data-end=\"1246\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eTeamwork and coordination in service environments\u003cbr data-start=\"1299\" data-end=\"1302\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eHandling guest needs with confidence and care\u003cbr data-start=\"1351\" data-end=\"1354\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1029\" data-end=\"1408\"\u003eCommon hospitality challenges and how to manage them\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"1k08uzb\" data-start=\"1410\" data-end=\"1425\"\u003e\u003cstrong\u003ePerfect For:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"1426\" data-end=\"1641\"\u003eBeginners entering the hospitality industry\u003cbr data-start=\"1473\" data-end=\"1476\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1426\" data-end=\"1641\"\u003eStudents and trainees in hospitality programs\u003cbr data-start=\"1525\" data-end=\"1528\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1426\" data-end=\"1641\"\u003eHotel and restaurant staff\u003cbr data-start=\"1558\" data-end=\"1561\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1426\" data-end=\"1641\"\u003eCustomer service learners\u003cbr data-start=\"1586\" data-end=\"1589\"\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1426\" data-end=\"1641\"\u003eCareer starters in tourism and service sectors\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"1cg2e8k\" data-start=\"1643\" data-end=\"1676\"\u003e\u003cstrong\u003eStart Your Hospitality Journey\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1678\" data-end=\"1902\"\u003eGreat hospitality professionals are built through understanding the basics and practicing strong \u003cstrong data-start=\"1775\" data-end=\"1793\"\u003eservice habits\u003c\/strong\u003e. This workshop gives you the foundation to grow with confidence and deliver \u003cstrong data-start=\"1870\" data-end=\"1901\"\u003eexcellent guest experiences\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1904\" data-end=\"2006\"\u003e\u003cstrong\u003eStart learning Hospitality 101 and build a strong career foundation in the service industry today.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Pacific Training Solutions","offers":[{"title":"Default Title","offer_id":48187704279294,"sku":null,"price":1000.0,"currency_code":"VUV","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/2872\/9854\/files\/WORKSHOP.png?v=1778665585","url":"https:\/\/8gscaz-ag.myshopify.com\/products\/workshop-hospitality-101","provider":"Pacific Training Solutions","version":"1.0","type":"link"}